“Navigating Difficult Conversations was a game changer for me professionally and personally.
Years after the course, I still return to the tools for high-stress conversations at work and at home."
— Program Participant, Attorney & Mediator
Program Overview
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Participate in eight live, interactive virtual sessions (90 minutes each)
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Learn 12 concrete, research-based skills for navigating challenging conversations
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Practice applying concepts through structured weekly fieldwork grounded in real-life situations
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Receive a program book and personal journal to support reflection and integration
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Access CoAct.Community, our learning platform for continued support and connection
FAQ's
Who is this program for?
This program is perfect for any individual who is interested in improving their skills and abilities in difficult conversations. Those who are wiling to keep an open mind, try new things, and dedicate some time to the work and practice in-between sessions will see the biggest benefit.
What can I expect?
Do you offer Continuing Education Units (CEU)?
CEU requirements vary widely across professions and credentialing bodies. Upon completion of the program, participants receive a certificate that documents participation and hours. Many participants have successfully submitted this certificate to their governing bodies to receive CEU credit. We recommend checking with your specific organization to confirm eligibility.
Participants can expect an engaging, supportive learning environment in a small cohort setting designed to help them approach difficult conversations in new ways. The program introduces practical frames, tools, and ways of thinking that make challenging conversations feel more manageable and effective.
Over the course of the 16-week program, participants receive 12 hours of live, virtual coaching and training, along with thoughtfully designed activities that support real-world practice. These structured opportunities help participants integrate what they’re learning into daily work and home interactions, supporting meaningful and lasting behavior change.
Justification Letter (“Convince Your Boss/Board”)
How often do classes take place & how much work is expected between sessions?
The program is designed to fit into busy lives. Live sessions take place every other week for 90-minutes, with about 90-minutes of flexible, self-paced practice and reflection between sessions to support real-world integration.
I'd highly recommend this program for anyone - regardless of their current comfort level with having difficult conversations.
I learned new techniques, approaches, and ways of thinking that have allowed me to have more constructive - and still direct and frank - conversations with people and it has led to better outcomes.
— Program Participant, Director of Tax and Financial Planning
Registration is NOW OPEN for the Winter 2026 Cohort
Registration Deadline: August 31, 2026
Live Virtual Sessions Dates
Session A September 2
Session B September 16
Session C September 30
Session D October 14
Session E October 28
Session F November 18
Session G December 2
Session H December 16
Session Times: 10:00am – 11:30pm CST via Zoom
Investment for Participants Who Register before August 15th, 2026
Standard | Corporate $2,795
Nonprofit* | Education | Government | Solopreneur $2,395
Investment for Participants Who register after August 15th, 2026
Standard | Corporate $2,895
Nonprofit* | Education | Government | Solopreneur $2,495
*Please note, Nonprofit rates are reserved for community-based or grant-dependent service organizations. Foundations and other philanthropic funders fall under our standard (corporate) pricing.
Because this work is most powerful when practiced together, we offer a shared learning rate for participants who register with others. When two or more people register together, each participant receives $100 off the standard rate.