Navigating Difficult Conversations

Whether it's overcoming office obstacles, feedback in the field, or politics with your parents, Navigating Difficult Conversations will prepare you to handle challenging communication in and out of the workplace.


Taught by CoAct Founder Kelly C. Weiley and modeled on her course at the University of Minnesota from 2014 to 2016, this in-depth course gives you the skills and strategies you need to make tough discussions easier and more productive.

FAQ's Frequently Asked Questions

What will I gain by participating in this class?

Participants will: - Understand their default conflict style - Learn skills to effectively engage in difficult conversations - Explore strategies for working through conflict - Practice tools that facilitate professional and personal insight - Connect with a cohort community of supportive peers

How much time/effort/energy is required for the class?

To facilitate meaningful progress, participants will have a mix of required reading, application activities and reflection exercises to complete throughout the program. Approximately 1.5 hours in-between sessions is recommended to learn, practice, and apply concepts.

Why is the program multiple sessions as opposed to a one-day workshop?

This program teaches theory, skills, and strategies that help to make difficult conversations easier and more productive. Skill building and behavior change take time. Throughout the course, participants will be asked to practice what they are learning and receive coaching tailored to what they are experiencing as they try on these concepts and skills.

What is the fee for the course and what does it include?

We offer a variety of session packages to suit the needs of your organzation. Please contact us for pricing and additional information.

Do you offer CEU’s or CLE’s for this training program?

Different sectors, organizations, and institutions have differing requirements for Continuing Education Credits. Because of this, we are happy to work with you to get you the information you need to submit the program for approval from your institution.

Is this class in-person, live, asynchronous, etc.?

As conversations require engaging with people, this class is live and highly interactive. Employers can chose the delivery method that best suits the needs of their staff – options include in-person at your worksite or live virtual sessions.

If we are interested in virtual sessions, what are the technology requirements to participate?

We are able to work with your organzation to adapt to your technology needs. We use Zoom as our interactive platform for class sessions.

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